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All Windows computers will be upgraded to the Windows 11 operating system because Windows 10 will reach end of support on October 14, 2025.

All staff and public computers will be updated in phases starting from November 2024 and are scheduled to be complete on June 2025. The upgrade is not distributed to computers that are not compatible with the Windows 11 operating system or whose leasing will expire before October 2025.

How upgrade process works

The upgrade will be available via Software Center for staff computers. There will be regular pop-up notifications on a screen about the upgrade. You can choose to start the upgrade yourself at an appropriate time. Pre-installation phase will take about 60 minutes and you can use the computer normally during that period. After that, you will be prompted to restart computer. You will have 8 hours to do so. The upgrade process will then take approximately 1-2 hours and it includes several restarts. The duration of the upgrade mainly depends on the performance of the computer and the speed of the network connection.

It's recommend to start the upgrade at the end of the workday and allow the computer to complete the upgrade by itself. The user’s software and files remain on the computer during the upgrade.

Before restart save any incomplete work.

Instructions step by steps

  1. Ensure that your computer is plugged in AC power and disconnect any external devices (printer, usb drives etc.)

  2. Start the installation from the notification box by pressing “Upgrade now”

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  1. Pre-installation phase begins and the following windows are shown.

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  1. The computer will reboot and actual upgrade process begin.

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  1. The update is complete when the Windows login screen appears on screen.

In case of any issues during or after the upgrade, please contact the LUT Helpdesk. You can also find some instructions for troubleshooting on this page.

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