{"type":"doc","content":[{"type":"paragraph"},{"type":"extension","attrs":{"layout":"full-width","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"appanvil-karma-designer","parameters":{"macroParams":{"summary":{"value":" LUT & LABStaff Helpdesk Here you can find public guides and classroom's info meant for new employees and also for most seasoned LUT & LAB staff.Student info can be found by clicking the button below. Student services info
Helpdesk Contact Information for staff 029 446 2580mon - thu 08-15.45Friday 08-15.00 IT-Helpdesk INTRA
Self-service portal JELPPI
On the eve of public holidays, the service time ends at 14:00.Exceptions for service times are published on the news section on the intranet front page. Most popular articles Most asked questions and guides for them. Duo Mobile (MFA) account setup Instructions to setup a new instance of DUO mobile. Usable for new employees and when changing phone. LUT & LAB user account Information regarding different account types in our organisation. Duo MFA activation message If you need to reactivate your DUO mobile and where you get new activation message. LUT & LAB classrooms' softwares Lists of softwares which can be in our classrooms. Information security training Every employee needs to complete our Information security training. Here you can find information regarding the issue. Lahti AV guides Guides to efficiently use AV-systems at M19 campus. LUT & LAB Student IT-services IT-service desk Tuesdays at 12-14 on campusLappeeranta - In front of classroom 1304Lahti - In room C205 student.ithelpdesk@lut.fiEmail service time on Mon - FriMobile phone 029 446 2777Mon - Fri 10-12Mobile and IT-service desks are closed on 1.5.-14.8. and 15.12.-1.1. Remote meeting via appointmentsMon - Fri15 min Teams meetings, reservations at the latest one hour before meeting. eLUT | Student IT Support Services
eLAB | Student IT Support Services
"},"page":{"value":"{\"name\":\"page\",\"children\":[{\"id\":\"8WypLIUaI0IVTp_zGKhMT\",\"params\":{\"background\":{\"type\":\"solid\",\"light\":\"#f0f2f500\",\"dark\":\"#e9ecf000\"},\"padding\":35,\"gap\":10},\"children\":[{\"id\":\"zpTK6BpjzANVP2tef49x5\",\"name\":\"row\",\"children\":[{\"id\":\"4wYOmuj0AGgZUzh32ybO9\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"letterSpacing\":0,\"text\":\"LUT & LAB\",\"fontFamily\":\"Poppins, sans-serif\",\"lineHeight\":\"64px\",\"color\":\"#222332\",\"fontSize\":42,\"fontWeight\":700}]},{\"type\":\"paragraph\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Poppins, sans-serif\",\"lineHeight\":\"64px\",\"color\":\"#222332\",\"text\":\"Staff Helpdesk\",\"fontSize\":42,\"fontWeight\":700}]}]}]},\"children\":[],\"id\":\"ZyD3ijNeD-cUOi9VUO2Cv\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"text\":\"Here you can find public guides and classroom's info meant for new employees and also for most seasoned LUT & LAB staff.\",\"fontFamily\":\"Red Hat Text\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"},\"text\":\"\"}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"},\"text\":\"\"}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"text\":\"Student info\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"},\"fontWeight\":700,\"italic\":true},{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"},\"text\":\" can be found by clicking the button below.\"}]}]}]},\"children\":[],\"id\":\"wa8V3bOXYRG-_ITJfKaVu\"},{\"name\":\"button\",\"params\":{\"templateId\":\"regular button\",\"label\":\"Student services info
\",\"size\":\"medium\",\"shape\":\"circular\",\"alignment\":\"start\",\"states\":{\"idle\":{\"colors\":{\"background\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"},\"label\":\"#ffffff\"}},\"hover\":{\"colors\":{}}},\"link\":{\"value\":\"https://lut-university.atlassian.net/wiki/spaces/IS/pages/33351#17c1bf5c-0f8e-4ce0-ac18-88353fd78a7d\",\"target\":\"_self\",\"type\":\"link\"}},\"children\":[],\"id\":\"txVBzCCKkDP8UWiZ2gXbl\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"sDT1bnsmy4S5GedVSSsu5\",\"name\":\"column\",\"children\":[{\"name\":\"image\",\"params\":{\"templateId\":\"full-width\",\"alignment\":\"center\",\"position\":\"center center\",\"borderRadius\":{\"all\":0,\"bbl\":0,\"bbr\":10,\"btl\":0,\"btr\":10,\"isIndividualCorners\":true},\"image\":{\"value\":\"att162267179\",\"target\":\"_blank\",\"type\":\"attachment\"},\"width\":400,\"height\":400,\"boxShadows\":[{\"y\":0,\"blur\":50,\"spread\":-12,\"color\":\"#00000040\"}]},\"children\":[],\"id\":\"vJqCYGU6j5D5LMVu1PdGK\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"8K83eidguI3s0CR1zXXsi\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"3rpiN8ZvFh8-mYqirIMMb\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"0ZmCBVXfQYKhzL2fEZ7Wp\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"qd4GtSyCI0CpxbvZcKg1L\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}}],\"params\":{\"layout\":[1,1],\"gap\":60,\"minHeight\":300,\"padding\":50,\"borderRadius\":30,\"backgroundColor\":{\"type\":\"solid\",\"dark\":\"#E9ECF0\",\"light\":\"#E9ECF0\"},\"size\":\"medium\"}}],\"name\":\"section\"},{\"id\":\"XAn0VzhHBrG-5PvWOkxPm\",\"params\":{\"background\":\"#ffffff\",\"padding\":60,\"gap\":50},\"children\":[{\"id\":\"HL8ugEo3qfHcsAkSCiYMG\",\"name\":\"row\",\"children\":[{\"id\":\"3E3TKMC7TqzpJP2RB5z_b\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Poppins, sans-serif\",\"lineHeight\":\"42px\",\"text\":\"Helpdesk Contact Information for staff\",\"color\":{\"type\":\"solid\",\"light\":\"#222332\",\"dark\":\"#000000\"},\"fontSize\":32,\"fontWeight\":700}]}]},\"children\":[],\"id\":\"6rqSciBiC1Hndt2aau9nd\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}},{\"id\":\"3w_ww-28eDS-a9cGQX1DV\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}},{\"id\":\"0W40sNsyJdPCJ7Y3DtRdb\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}},{\"id\":\"U_sFZ_ClwDam5TOEB2YOo\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}},{\"id\":\"LaSP8ZoiCmshAVcd8H4kF\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}},{\"id\":\"BvMgglDOyLlX01ftUwLDC\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"bottom\"}}],\"params\":{\"layout\":[1],\"gap\":10,\"padding\":0,\"borderRadius\":0,\"size\":\"small\",\"minHeight\":0}},{\"id\":\"qWmv6rhq3DqAOOLaUGJMJ\",\"name\":\"row\",\"children\":[{\"id\":\"Q_2D6DIUlfT2HMI7SvGEa\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"letterSpacing\":0,\"text\":\"029 446 2580\",\"fontFamily\":\"Red Hat Text\",\"fontSize\":24,\"lineHeight\":\"30px\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"fontSize\":24,\"text\":\"\",\"lineHeight\":\"30px\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"text\":\"mon - thu 08-15.45\",\"fontSize\":24,\"lineHeight\":\"30px\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"text\":\"Friday 08-15.00\",\"fontSize\":24,\"lineHeight\":\"30px\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]}]}]},\"children\":[],\"id\":\"GsmuzWQwDgodip0xNceNE\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"S43rUfVeM4Ht4O8HDdczC\",\"name\":\"column\",\"children\":[{\"name\":\"button\",\"params\":{\"templateId\":\"regular button\",\"label\":\"IT-Helpdesk INTRA
\",\"size\":\"medium\",\"shape\":\"circular\",\"alignment\":\"center\",\"states\":{\"idle\":{\"colors\":{\"background\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"},\"label\":{\"type\":\"solid\",\"light\":\"#ffffff\",\"dark\":\"#ffffff\"}}},\"hover\":{\"colors\":{}}},\"width\":250,\"link\":{\"value\":\"https://lut.sharepoint.com/sites/intra-universities-it-whenYouNeedSupport/SitePages/fi/Home.aspx\",\"target\":\"_blank\",\"type\":\"link\"}},\"children\":[],\"id\":\"Ui9_lPp_1QeZRzzxsr5E8\"},{\"name\":\"button\",\"params\":{\"templateId\":\"regular button\",\"label\":\"Self-service portal JELPPI
\",\"size\":\"medium\",\"shape\":\"circular\",\"alignment\":\"center\",\"states\":{\"idle\":{\"colors\":{\"background\":{\"type\":\"solid\",\"light\":\"#000000\",\"dark\":\"#000000\"},\"label\":{\"type\":\"solid\",\"light\":\"#ffffff\"}}},\"hover\":{\"colors\":{}}},\"width\":250,\"link\":{\"value\":\"https://lut.efectecloud.com/ssc\",\"target\":\"_blank\",\"type\":\"link\"}},\"children\":[],\"id\":\"wxoHMCGdDu2UKw7VoSbwI\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"YLjiou6vPqzljDFJ3CEzq\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"rRciUcoLfXUC-Ik0KPhA4\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"rCqozo7R2Yax8xM4HMX24\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"LlF9eyf5-YnK6xpiuH5bX\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}}],\"params\":{\"layout\":[1,1],\"gap\":50,\"padding\":0,\"borderRadius\":0,\"size\":\"small\",\"minHeight\":0}},{\"id\":\"kp_L3R-4GDc5n7AF2VIvq\",\"name\":\"row\",\"children\":[{\"id\":\"U1Asyg_eYPqlvPQoFWkUk\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"text\":\"On the eve of public holidays, the service time ends at 14:00.\",\"fontSize\":24,\"lineHeight\":\"30px\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"align\":\"center\",\"children\":[{\"letterSpacing\":0,\"fontFamily\":\"Red Hat Text\",\"fontSize\":24,\"lineHeight\":\"30px\",\"text\":\"Exceptions for service times are published on the news section on the intranet front page.\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]}]}]},\"children\":[],\"id\":\"GSL4aKj1OFABJy5qIHEqJ\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"rzxMuGNRxLR2xFSf99ZOI\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"sCONKaAufjV-k2eau9gpR\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"vNIjeUmY2V7sspWsgRdZF\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"UCUTeDsoQpawBN7YwIG69\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"Flf6_YX5_Ap-90925j8Wg\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}}],\"params\":{\"layout\":[1],\"gap\":50,\"padding\":0,\"borderRadius\":0,\"size\":\"small\",\"minHeight\":0}}],\"name\":\"section\"},{\"params\":{\"padding\":68,\"gap\":10},\"children\":[{\"name\":\"row\",\"children\":[{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Most popular articles\",\"letterSpacing\":0,\"fontWeight\":700,\"fontSize\":42,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#000000\",\"dark\":\"#ffffff\"}}]}]},\"children\":[],\"id\":\"oQLuC-RmssEUVjZLDC4Bw\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"align\":\"left\",\"children\":[{\"letterSpacing\":0,\"fontSize\":16,\"text\":\"Most asked questions and guides for them.\",\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}]}]},\"children\":[],\"id\":\"XdQB2h2mR4YUbtzdkoKpt\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"VeoKBc41jhlNA2173J3Nn\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"tkcSg0cFabsGOBSbJutLB\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"BaLAdWNi5-Gbq8QnGhTyX\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"MC4jc1n9bqAZ9vBihbGr5\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"0aYRtZbMvddjU_vcp-ZSq\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"},\"id\":\"W1w5zBLOwuXkOobMW7Zzk\"}],\"params\":{\"layout\":[1],\"gap\":10,\"minHeight\":160,\"padding\":10,\"borderRadius\":0},\"id\":\"rP4ZRk_6rb1c07ClTxgPB\"},{\"name\":\"row\",\"children\":[{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"22118419\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"Duo Mobile (MFA) account setup\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"pFaynS2Da8zIbmRMVeeqh\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Instructions to setup a new instance of DUO mobile. Usable for new employees and when changing phone.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"i4PxyTvKEFf16I2qb0i9l\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"wE1M8VtDk8KzP_MiS_XmP\"},{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"65273870\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"LUT & LAB user account\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"ida-u0lvGv1IHbsbKhxCY\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Information regarding different account types in our organisation.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AaAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"dAD77JEvOrtVcKCXhuCA_\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"xDuWkephBV1j0r7uUSHlJ\"},{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"47874051\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"Duo MFA activation message\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"HVOWBeI-nGuhUMqmu5X_N\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"If you need to reactivate your DUO mobile and where you get new activation message.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"Eo2rC4A0_AXGdSwLNl7xk\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"S_1hRVviWCzeh6jeWEEq9\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"4LqOfdmT1SdWrDH0YCH_g\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"scy298xNapjfUv85Sw3VG\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"0jcEcTD6IVbXoApYe-QWx\"}],\"params\":{\"layout\":[1,1,1],\"gap\":60,\"minHeight\":100,\"padding\":10,\"borderRadius\":0},\"id\":\"cb-UtN5OH7dg0tjjxZvNo\"},{\"name\":\"row\",\"children\":[{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"55771151\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"LUT & LAB classrooms' softwares\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"TcBnJsPjUkVWegSt02xEe\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Lists of softwares which can be in our classrooms.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"BoDXpg7JtAz9aUuvFsGL-\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"kHSCtaq-3bCQ32xC0JevW\"},{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"139526145\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"Information security training\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"Lp_UcWHPsYNC9wsoYErnh\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Every employee needs to complete our Information security training. Here you can find information regarding the issue.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"RH8JLO18rFZX-cU9wdP78\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"SfAW8kOoVw9bSaxQpRI6v\"},{\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}},{\"type\":\"link\",\"link\":{\"value\":\"116523067\",\"target\":\"_blank\",\"type\":\"page\"},\"children\":[{\"text\":\"Lahti AV guides\",\"letterSpacing\":0,\"fontWeight\":700,\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":18,\"underline\":true,\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}]},{\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23b900\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"NKUkItION3jN0UQsqQvzg\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline 2\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"text\":\"Guides to efficiently use AV-systems at M19 campus.\",\"letterSpacing\":0,\"fontSize\":16,\"fontWeight\":400,\"fontFamily\":\"Poppins, sans-serif\",\"color\":{\"light\":\"#474747\",\"dark\":\"#AAAAAA\"}}],\"align\":\"left\"}]},\"children\":[],\"id\":\"BGZPyKfBSpG8aDOSFC55V\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"94EuT4GVi6Y34N8uB7jk-\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"MfNDHzhvLPWOA0BZZGsrI\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"UZdkJXoDSnTCTcXyL0MfC\"},{\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"},\"id\":\"cTZyHOgw8zz84NYzZcAZd\"}],\"params\":{\"layout\":[1,1,1],\"gap\":60,\"minHeight\":100,\"padding\":10,\"borderRadius\":0},\"id\":\"onApI2IM2ofNJzcUzRf5O\"}],\"name\":\"section\",\"id\":\"vbNr6kQif1sdlcT9lu_Dz\"},{\"id\":\"k9GUX0YeHB4bDCGcHcSAF\",\"params\":{\"background\":\"#ffffff\",\"padding\":81,\"gap\":10},\"children\":[{\"id\":\"0QcmCyrOHV8h83NTGOLJz\",\"name\":\"row\",\"children\":[{\"id\":\"LvwiNnWHsS9tB5p65GPBM\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"letterSpacing\":0,\"text\":\"LUT & LAB Student IT-services\",\"fontFamily\":\"Poppins, sans-serif\",\"fontSize\":28,\"lineHeight\":\"42px\",\"color\":{\"type\":\"solid\",\"light\":\"#222332\",\"dark\":\"#000000\"},\"fontWeight\":700}],\"align\":\"center\"}]},\"children\":[],\"id\":\"hdWWZd7vGCqKFuUfmLrBC\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"}},{\"id\":\"7rQxlVOCQ08zvMcMhmU1u\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"RY-EkW3usbfgzxIJXf4fH\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"n7YZIPWTlZqRBAEua4qYO\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"Hb1XTpbJf2niuDMa_VLYy\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"bWYyZ39XaV0xtRXPBc21Z\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}}],\"params\":{\"layout\":[1],\"gap\":10,\"minHeight\":0,\"padding\":0,\"borderRadius\":0,\"size\":\"small\"}},{\"id\":\"GrlsvwSNZBOXcTMGgW_uV\",\"name\":\"row\",\"children\":[{\"id\":\"Hm76BBiclUSfl-8kZDoWd\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"simple paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"lineHeight\":\"24px\",\"letterSpacing\":0,\"text\":\"IT-service desk\",\"fontFamily\":\"Open Sans, sans-serif\",\"color\":{\"type\":\"solid\",\"light\":\"#555\",\"dark\":\"#000000\"},\"fontSize\":24}]}]},\"children\":[],\"id\":\"nPhfsM68SCYl7DgCJuJRH\"},{\"name\":\"text\",\"params\":{\"templateId\":\"headline and paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"lineHeight\":\"24px\",\"letterSpacing\":0,\"text\":\"Tuesdays at 12-14 on campus\",\"fontFamily\":\"Open Sans, sans-serif\",\"fontSize\":16,\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"\",\"fontSize\":16,\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Lappeeranta - In front of classroom 1304\",\"fontSize\":16,\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Lahti - In room C205\",\"fontSize\":16,\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]}]}]},\"children\":[],\"id\":\"dEU2npgn6RfEMUPGGFqmZ\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":10,\"verticalAlignment\":\"top\"}},{\"id\":\"0LFjTw65qJK3X33I-E3Oa\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"simple paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"text\":\"student.ithelpdesk@lut.fi\",\"fontFamily\":\"Open Sans, sans-serif\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Email service time on Mon - Fri\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Mobile phone 029 446 2777\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Mon - Fri 10-12\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Mobile and IT-service desks are closed on 1.5.-14.8. and 15.12.-1.1.\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}],\"align\":\"center\"}]}]},\"children\":[],\"id\":\"GHfUOIT_LIq11cV56oJwD\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"RLXcOJncuNOwoGJCAT2Yd\",\"name\":\"column\",\"children\":[{\"name\":\"text\",\"params\":{\"templateId\":\"simple paragraph\",\"value\":[{\"type\":\"paragraph\",\"children\":[{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"text\":\"Remote meeting via appointments\",\"fontFamily\":\"Open Sans, sans-serif\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"Mon - Fri\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]},{\"type\":\"paragraph\",\"children\":[{\"fontSize\":16,\"lineHeight\":\"24px\",\"letterSpacing\":0,\"fontFamily\":\"Open Sans, sans-serif\",\"text\":\"15 min Teams meetings, reservations at the latest one hour before meeting.\",\"color\":{\"type\":\"solid\",\"light\":\"#474747\",\"dark\":\"#474747\"}}]}]}]},\"children\":[],\"id\":\"yRAAFoqc6lvFOBgfZlmaJ\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"HWas38rirNNKr-pWNtFCv\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"b7sVBfZFGyTOn7f2ePzNV\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"eog1AFI2bAjXqlQs5G20F\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}}],\"params\":{\"layout\":[1,1,1],\"gap\":50,\"minHeight\":0,\"padding\":50,\"borderRadius\":10,\"size\":\"medium\",\"backgroundColor\":{\"type\":\"solid\",\"dark\":\"#eaedf0\",\"light\":\"#EAEDF0\"}}},{\"id\":\"cgflV3q4b3oj_5QEcxvz1\",\"name\":\"row\",\"children\":[{\"id\":\"PRmRvXdCh7cih1ax9iESB\",\"name\":\"column\",\"children\":[{\"name\":\"button\",\"params\":{\"templateId\":\"regular button\",\"label\":\"eLUT | Student IT Support Services
\",\"size\":\"medium\",\"shape\":\"circular\",\"alignment\":\"center\",\"states\":{\"idle\":{\"colors\":{\"background\":{\"type\":\"solid\",\"light\":\"#23B900\",\"dark\":\"#23B900\"},\"label\":{\"type\":\"solid\",\"light\":\"#ffffff\",\"dark\":\"#FFFF\"}}},\"hover\":{\"colors\":{}}},\"link\":{\"value\":\"https://elut.lut.fi/en/it-instructions-and-study-tools/student-it-support-services-and-it-service-desk\",\"target\":\"_blank\",\"type\":\"link\"}},\"children\":[],\"id\":\"ArufjA9sZbWPaXe5kVzLS\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"XUMk5rTOlZHXzC_xIp0-F\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"BTJt82j6zvhjmnawmJDrE\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"13AZsxpj-UWHEk3Q9syQH\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"JSSVRlMaBXqu_c09_nnZc\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}},{\"id\":\"0Om0WiLg7QIJqYZYehaIt\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"center\"}}],\"params\":{\"layout\":[1],\"gap\":10,\"minHeight\":0,\"padding\":10,\"borderRadius\":0,\"size\":\"small\"}},{\"id\":\"-rRkMZpMjp0uFa8QL2Pqb\",\"name\":\"row\",\"children\":[{\"id\":\"m0VCdi_BcCYxKYQKtBr69\",\"name\":\"column\",\"children\":[{\"name\":\"button\",\"params\":{\"templateId\":\"regular button\",\"label\":\"eLAB | Student IT Support Services
\",\"size\":\"medium\",\"shape\":\"circular\",\"alignment\":\"center\",\"states\":{\"idle\":{\"colors\":{\"background\":{\"type\":\"solid\",\"light\":\"#B3EDFB\",\"dark\":\"#B3EDFB\"}}},\"hover\":{\"colors\":{}}},\"link\":{\"value\":\"https://elab.lab.fi/en/it-instructions-and-study-tools/student-it-support-services-and-it-service-desk\",\"target\":\"_blank\",\"type\":\"link\"}},\"children\":[],\"id\":\"sLSd6DPK5x0jF6KNGkjPu\"}],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"GqSpLKkhw46nM2RbMbY3z\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"TMtulhEyb0pPJ68PNFhF1\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"NN0e0pXvknI6YmUTioRd7\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"ATMHnzBF-O03mktB9u1Ir\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}},{\"id\":\"lq6kEEhobtv-1B5RCxH5L\",\"name\":\"column\",\"children\":[],\"params\":{\"borderRadius\":{\"all\":0,\"btl\":0,\"bbl\":0,\"btr\":0,\"bbr\":0,\"isIndividualCorners\":false},\"padding\":0,\"gap\":20,\"verticalAlignment\":\"top\"}}],\"params\":{\"layout\":[1],\"gap\":10,\"minHeight\":0,\"padding\":10,\"borderRadius\":0,\"size\":\"small\"}}],\"name\":\"section\"}],\"id\":\"SddhKyZ6Zd1yS7BlHWyCZ\"}"}},"macroMetadata":{"macroId":{"value":"e2d8fc2e-41a4-4102-a348-fb0e1ab8e8ad"},"schemaVersion":{"value":"1"},"indexedMacroParams":{"text":" LUT & LABStaff Helpdesk Here you can find public guides and classroom's info meant for new employees and also for most seasoned LUT & LAB staff.Student info can be found by clicking the button below. Student services info
Helpdesk Contact Information for staff 029 446 2580mon - thu 08-15.45Friday 08-15.00 IT-Helpdesk INTRA
Self-service portal JELPPI
On the eve of public holidays, the service time ends at 14:00.Exceptions for service times are published on the news section on the intranet front page. Most popular articles Most asked questions and guides for them. Duo Mobile (MFA) account setup Instructions to setup a new instance of DUO mobile. Usable for new employees and when changing phone. LUT & LAB user account Information regarding different account types in our organisation. Duo MFA activation message If you need to reactivate your DUO mobile and where you get new activation message. LUT & LAB classrooms' softwares Lists of softwares which can be in our classrooms. Information security training Every employee needs to complete our Information security training. Here you can find information regarding the issue. Lahti AV guides Guides to efficiently use AV-systems at M19 campus. LUT & LAB Student IT-services IT-service desk Tuesdays at 12-14 on campusLappeeranta - In front of classroom 1304Lahti - In room C205 student.ithelpdesk@lut.fiEmail service time on Mon - FriMobile phone 029 446 2777Mon - Fri 10-12Mobile and IT-service desks are closed on 1.5.-14.8. and 15.12.-1.1. Remote meeting via appointmentsMon - Fri15 min Teams meetings, reservations at the latest one hour before meeting. eLUT | Student IT Support Services
eLAB | Student IT Support Services
","type":"text"},"placeholder":[{"type":"icon","data":{"url":"https://aura-designer.cloudanvil.net/images/macro-icon.png"}}],"title":"Karma - Page Builder"}},"localId":"69962037-8888-41f5-8732-133cf86f30f6"}},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"17c1bf5c-0f8e-4ce0-ac18-88353fd78a7d"},"legacyAnchorId":{"value":"ITSupport(ict.lut.fi)-17c1bf5c-0f8e-4ce0-ac18-88353fd78a7d"}},"macroMetadata":{"macroId":{"value":"4b6b7ab9a22e1f4406c34ee320faa80d309a1645291f892aa8ce1b967491c8e0"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"34f3e194-aaa9-43ae-bc71-dab625d5cc1f"}}]}],"version":1}

IT Support (ict.lut.fi)